Terms and Conditions

1. Terms and Conditions between users of the iClinical® website, users of iClinical® mobile apps, related services and The Ron Grimley Undergraduate Centre.

In this agreement, the ‘website’ means the website at www.iclinical.co.uk. ‘Mobile apps’ means the Tomorrow’s Clinicians, Innovative Anatomy, Clinical Examination in Practice, RGUC Connect and DGFT Connect mobile apps. ‘RGUC’ means The Ron Grimley Undergraduate Centre.

The website is offered as a free service for you, the user. You have the opportunity to take independent legal advice on these Terms and Conditions before continuing to use the website.

Your use of the website, mobile apps and/or your acceptance of these Terms and Conditions, and notices without modifying them, constitutes agreement by you to all of these terms, conditions and notices. Only those who agree to be bound by these Terms and Conditions are authorised to use the website and mobile app.

2. Operator details

The website and mobile apps are operated by RGUC. For enquiries, email  info@rguc.co.uk  or write to:

The Ron Grimley Undergraduate Centre
2nd Floor, North Wing
Russells Hall Hospital
Pensnett Road
Dudley
West Midlands
DY1 2HQ


3. Copyright and Trademark Notices

The website and mobile apps copyright and logos are the property of RGUC and The Dudley Group NHS Foundation Trust. Other product and company names mentioned on the website, mobile apps or other websites or services accessed through the website are owned by third parties. All contents of the website including this agreement are the copyright of RGUC and will be protected by other proprietary rights, including database rights.

No part of the website or mobile apps, including any e-mails we send, may be reproduced in any form, whether electronically or otherwise, without the prior written consent of RGUC.

You must retain all copyright or trademark notices contained on this website or mobile apps on any copy you make of it or part of it. You may not sell or modify what is on the website or mobile apps or reproduce, display, publicly perform, distribute or otherwise use the content on it in any way for any public or commercial purpose. The use of such content on any other website or mobile apps or in a networked computer environment for any purpose is prohibited.

4. Limitation on Type of Use

You may not modify, copy, distribute, disable, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information or services obtained from the website or mobile apps. You may not use the website or mobile apps for anything other than the purpose outlined in this agreement and you may not use spiders or other robotic software tools to gather information from the website or mobile apps or use any applications which could lead to harm to the website or mobile apps.

You may not use the website or mobile apps to indicate any association with the website or RGUC without RGUC’s prior written consent. If you would like information about obtaining RGUC’s permission to use any content of the website or mobile apps or if you would like to link your website to the website, please email: info@rguc.co.uk

5. Liability Disclaimer – Please read carefully

The main purpose of the website is to provide information to users about iClinical® mobile apps and the services provided. All information provided via the website is general information which can never be treated as being a substitute for professional healthcare. Do not rely upon any of the general information provided via the website or mobile apps for medical diagnosis or treatment. You must always consult with your doctor about personal health concerns.

If you have any immediate concerns in relation to your health or the health of someone else, you should not delay in contacting your doctor or the emergency services directly.

While RGUC does make every effort to check the accuracy of information published on the website and mobile apps, it cannot give any warranty that information will be accurate or up-to-date and the user acknowledges that the information and services offered on the website or mobile apps may include inaccuracies, out of date information or typographical errors. In particular, and without limitation to the rest of this agreement, RGUC isn’t able to guarantee that the website or mobile apps will continue or be accurate during time of server failure. Information contained in, or accessible via, the website or mobile apps changes on a regular basis. RGUC may make improvements or alterations to the website or mobile apps at any time without notice.

RGUC is not responsible in any way whatsoever for the content of any site accessed using the website or mobile apps, nor can it warrant that use of the website or mobile apps will be free from virus contamination and you should take adequate steps to ensure that you virus check regularly when using the website or mobile apps on your computer or mobile device. RGUC is not in a position to know for what purpose you will use information provided by the website or mobile apps and so cannot insure against loss.

RGUC makes no representations about the suitability of the information, and services contained on, or accessed via, the website or mobile apps for any purpose. All warranties, terms and conditions with regard to this information, and services, including all warranties, terms and conditions, implied by statute, collaterally or otherwise, of satisfactory quality, fitness for a particular purpose, title, and non-infringement are excluded to the fullest extent permitted by law.

RGUC shall not in any event be liable for any damages (whether indirect, incidental, special, consequential or otherwise) arising out of, or in any way connected with the use of the website or mobile apps, or with any delayed access to, or inability to use the website or mobile apps, or otherwise arising out of the use of the website or mobile apps, whether based on contract, tort, strict liability or otherwise. This does exclude or limit liability for death or person injury caused by negligence or for fraudulent misrepresentation.

6. Links to Third-Party Sites

The website and mobile apps contain hyperlinks to websites operated by third parties. These hyperlinks are provided for reference only. RGUC does not control these websites and is not responsible for their content.

A reference on the website or mobile apps to any persons, products, web sites or services does not constitute or imply their endorsement, recommendation or favouring by RGUC.

The hyperlinks provided from the website or mobile apps have been authorised by RGUC. If you would like to add a hyperlink, you will require written consent from RGUC.

RGUC reserves the right to remove any hyperlink at any time and without notice and shall not be obliged to give a reason for doing so. If you become concerned about the content of a site linked to or from the website or mobile apps (or anything on the website / mobile apps), please inform RGUC immediately via e-mail to:  info@rguc.co.uk

If your complaint is about unsuitable content, you may also consider reporting the matter to the Internet Watch Foundation who can be contacted via their website at www.iwf.org.uk

7. RGUC Email Policy

Any e-mail or other form of communication between representatives of RGUC and other parties will be deemed covered by these Terms and Conditions.

8. No Unlawful or Prohibited Use

As a condition of your use of the website and mobile apps, you warrant to RGUC that you will not use the website or mobile apps for any purpose that is unlawful or prohibited by these Terms and Conditions and notices.

9. Other General Terms

This agreement is governed by the laws of England. You consent to the exclusive jurisdiction of the English courts in all disputes arising out of or relating to the use of the website or mobile apps. You agree that no joint venture, partnership, employment or agency relationship exists between you and RGUC as a result of this agreement or use of the website or mobile apps. Each and every provision of this agreement is separate and severable. If any part of this agreement is determined to be invalid or unenforceable pursuant to applicable law including, but not limited to, the warranty disclaimers and liability limitations set out above, then the validity and enforceability of the remainder of the Terms and Conditions shall not be affected.

These Terms and Conditions constitute the entire agreement between you and RGUC with respect to the website or mobile apps and it supersedes all prior or contemporaneous communications and proposals, whether electronic, oral, or written between you and RGUC with respect to the website or mobile apps. A printed version of this agreement and of any notice given in electronic form shall be admissible in judicial or administrative proceedings based upon or relating to this agreement to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. Any rights expressly granted herein are reserved. You will be responsible for all charges, fees, duties, taxes, and assessments arising out of your use of the website.

10. Variations of the Terms and Conditions

RGUC reserves the right to change the Terms and Conditions and notices under which the website or mobile apps are offered. We will do this by altering the Terms and Conditions on the website and this alteration will then be of immediate effect. For this reason, you should regularly visit the Terms and Conditions on the website as the current version will be binding on you.


Updated July 2025